Support

FREQUENTLY ASKED QUESTIONS.

Answers on the analytics, market coverage, access, and getting started.

Getting Started

How do I demo the service?
The demo is the two-week trial that comes with any package. Once you subscribe, it's plug-and-play — log in and view the Playbook and PriceMap analytics. With the demo you can also create an API key to run the PriceMap chart overlay on select trading platforms, and demo the Navigator AI agent over the DCT MCP connection. The questions below cover how to set each one up.
How do I demo the PriceMap chart overlay integration?
Create an API key from your account, then connect it to your charting platform to push the PriceMap levels onto your charts. The Integrations page has step-by-step setup for NinjaTrader, Sierra Chart, TradeStation, and TradingView.
How do I demo Navigator?
Navigator connects to your AI agent through the DCT MCP connection. If you don't have one, Claude or OPENCLAW both work. The Navigator Setup guide walks you through the connection.
How do I connect real-time data to Navigator?
Connect a broker or data source you already have — Navigator reads live prices, balances, and positions through a read-only connection, so your analysis runs on the latest data instead of delayed feeds. The Broker Connect page has guided onboarding for CrossTrade (NinjaTrader 8 / Tradovate), Coinbase, Kraken, and Charles Schwab.
How do I connect Navigator to my broker?
Through a read-only API connection — Navigator can see your balances and positions; it cannot place trades or move funds. Pick your broker on the Broker Connect page and follow the step-by-step setup. Crypto brokers take a few minutes; Schwab requires a one-time developer-app registration.
What do I get with a free registration?
Free registration opens the Academy and the profile assessment only — a complimentary trader assessment questionnaire plus a three-part course on price, time, and market structure. It's your introduction to the framework. The analytics open in full once you subscribe.
What does it cost?
MKT.TRADE is a subscription service. You'll find current pricing on the pricing page.
Why should I take the Personality Profile?
Self-awareness is the cornerstone of successful trading. The better you understand your core strengths, the more precisely you can guide yourself toward greater consistency and profitability.
Which browser works best?
We recommend Microsoft Edge or Chrome.

Plans & Pricing

How does one asset class versus all asset classes work?
Day Trader and Pro Trader each offer two coverage choices: one asset class or all asset classes. One-class subscribers select Crypto, Futures, Stocks/ETFs, or Forex. All-class subscribers receive all four. There are no two- or three-class pricing combinations.
Why is Options not a separate asset-class purchase?
Options is treated as an analytical capability tied to the underlying market framework. Day Trader includes Daily options analytics, Pro Trader includes Daily and Weekly options analytics, and Institutional includes Daily through Yearly options analytics.
How is Institutional different from Pro All?
Pro All expands professional Daily, Weekly, and Monthly core analytics and Daily and Weekly options analytics across every asset class. Institutional adds Quarterly and Yearly core analytics, Monthly through Yearly options analytics, access to the latest advanced market and decision-intelligence models, multiple user logins, institutional onboarding, and priority support.
Does Navigator place or manage trades?
No. Navigator provides structured decision support. It does not connect to custody, place orders, manage an account, or replace operator judgment.
What is Founding 50?
Founding 50 is a capped, application-only Navigator launch cohort. It includes the full Institutional intelligence stack, all asset classes, Daily through Yearly core and options analytics, two operator logins, and a $450 monthly rate locked while membership remains active. See the full Founding 50 terms.

The Framework & Analytics

What is the practical impact for me?
The analytics give you an objective, structure-based foundation for trading decisions:
  • A fact-based, statistical baseline for decisions.
  • Consistency, structure, and sustainability in your approach.
  • A price framework for actionable strategies and anticipating opportunities.
  • Improved awareness, insight, and confidence.
  • Less clutter — a simpler, calmer trade process.

Together these help you build standardized trade plans and decide in alignment with probabilities.

How exactly do the analytics work?
Start with How It Works for the full picture. You'll also find Analytics Insights in the Knowledge Resource section of your login landing page and on our YouTube channel.
How are the analytics different from other methods?
They provide an objective, fact-based quantitative foundation grounded in market structure, so they stay consistent over time. A structural foundation lets you standardize your method, manage risk, and avoid over- or under-leverage — executing tactics in alignment with statistical facts.
Are the analytics a trading system?
No. They're a trading tool — a statistical baseline of what is most likely to occur, plus the structure to validate it.
Why does Market State matter?
Market State sets the stage for the session, helping you adapt strategy to current technical conditions. It's not only about direction, but the nature of that direction — choppy or smooth — so you can choose suitable strategies and improve long-term results.

Markets & Coverage

What markets do you cover?
We cover most major liquid markets across Futures, Crypto, Stocks, ETFs, and Forex, plus options context on covered underlyings — the same structural framework, Daily to Yearly. Every market we cover is in Playbook. See the full picture on the Markets page.
When are the analytics updated?
Under normal conditions, futures and equity markets update at 5:30pm CST; crypto markets update at 00:20 UTC.
Does the research work in after-hours trading?
Yes. The analysis accounts for non-regular trading activity and can be used on any after-hours session.
Which futures contract month do you analyze?
All futures analysis uses the lead volume-month contract unless otherwise specified.
Is the service only useful for day trading?
No. The analytics cover Daily, Weekly, and Monthly structure — useful for intraday opportunities as well as longer-term position and swing trading.

Access & Product

Can I view historical Playbook data?
No. Playbook reflects current structure; historical Playbook data isn't available for review.
Does the intelligence stack work on my phone?
Yes. The entire site works on mobile — Playbook, live and delayed charts with the PriceMap overlay, and the timeframe structure.
How do I access Playbook?
Playbook is available as soon as you log in to MKT.TRADE.

Integrations

How do I integrate with NinjaTrader?
Send us your Machine ID, then follow the NinjaTrader setup video.
How do I integrate with Sierra Chart?
Send us your User ID, then follow the Sierra Chart + PriceMap setup video.
How do I integrate with TradeStation?
Follow the TradeStation setup video for the full walkthrough.
How do I integrate with TradingView?
  1. In TradingView, add the Cloud Levels — Import Price Levels indicator to your chart.
  2. Open the indicator settings and update the Symbol 1 field to match the symbol on your chart (choose the right exchange for crypto). It doesn't need to match the exchange from PriceMap as long as it's the same symbol.
  3. Choose a matching symbol from the drop-down above.
  4. Copy the desired output from one of the boxes above and paste it into the Levels for symbol 1 box in the indicator settings.

Who It's For

What type of traders use the service?
MKT.TRADE is built for self-directed operators who want structure behind their decisions — from traders building consistency in their own accounts to experienced operators managing serious capital across crypto, futures, forex, and equities. Explore the operator types on our Built For You page, and use the secondary navigation there to see how the framework fits each one.

STILL HAVE QUESTIONS?

Reach out and we'll help you find the right starting point — or begin with the assessment and see the framework for yourself.