What we collect, how we use it, and the control you keep over your data.
This Privacy Policy explains what information MKT.TRADE collects, how we use it, and the choices you have. It applies to mkt.trade and our related services and applications.
Account information — your name, email, and login credentials. Payment details are processed by our payment provider; we do not store full card numbers.
Platform configuration — the information you enter to use the platform, including your trade plan, risk mandate, behavioral profile, and execution configurations.
Usage data — log data, device and browser information, and analytics about how you interact with the platform.
Communications — messages you send us through forms, email, or support.
We use your information to operate and provide the platform; to calibrate Navigator’s decision support to your trade plan and mandate; to process billing; to provide support; to improve and secure the platform; and to comply with legal obligations.
Navigator is built privacy-first. Your trade plan, risk mandate, and behavioral profile are used to calibrate the guidance you receive — they are not sold and are not used to provide advice to other users. For specifics on how Navigator handles your data, see the Navigator Privacy page.
We do not sell your personal information. We share it only with service providers and subprocessors (such as hosting, payment processing, and analytics) under contract; when required by law or to protect rights and safety; and in connection with a merger, acquisition, or asset transfer.
We use reasonable technical and organizational measures designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain your information for as long as your account is active and as needed to provide the platform, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion, subject to obligations that require us to retain certain records.
Depending on where you live, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing (for example, under the GDPR or CCPA). To exercise these rights, contact us using the details below.
We use cookies and similar technologies for authentication, preferences, and analytics. You can control cookies through your browser settings, though some features may not function without them.
Payment processors, analytics providers, and market-data sources operate under their own privacy policies. Your information may be processed in the United States or other countries where we or our providers operate.
We may update this policy from time to time. Material changes will be posted here with a revised date.
Privacy questions may be directed to info@mkt.trade or via the contact page.